Customer Service Executive
Jurong East, S00, SG, Singapore
Job Description
Job Scope
Maintain efficient operations at the control centre, upholding the highest standards of customer service. Oversee and coordinate daily tasks to ensure a seamless control centre operation. Collaborate with team members to evaluate lapse, rectify, and recommend changes. Efficiently manage and control inventory to meet customer demands. Responsibly handle customer inquiries from multiple communication platforms. Drive an exceptional customer service experience, offering product knowledge and assistance throughout the customers' journey. Update CS log and ensure accuracy. Review data and update daily, weekly, and monthly reports. Assist in daily route planning activities. Any other duties as assigned by Reporting Officer. Able to work 5.5 days work week
Job Types: Full-time, Permanent
Pay: $2,800.00 - $3,500.00 per month
Benefits:
Cell phone reimbursement Gym membership Health insurance Parental leave
Work Location: In person
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Job Detail
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Job IdJD1653997
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJurong East, S00, SG, Singapore
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EducationNot mentioned