Customer Service Executive (medical Assistance Mnc / Permanent) (ac)

Singapore, Singapore

Job Description


  • Salary: Up to $3,400 + Payable OT Hours + AWS + Attractive Performance Bonus + Staff benefits
  • Location: Changi Business Park
  • Shift Allowance: $8 per shift (11am-830pm)
  • Working Hours: 5 days work, rotating Shift ( 6am to 330pm or 11am to 830pm)
  • For shift hour 6am to 330pm: Reimbursement for 1 way cab transport to start work
  • Salary will commensurate according to Candidates\' Work Experience
Responsibilities:
  • Manage cases in line with the key directive of Assist First, Verify Later
  • Demonstrate an understanding of all key clients\' Operations and Billings Procedures
  • To be the first point of contact for members, end users, clients, service providers and colleagues
  • To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover
  • Ensure that sufficient logistic arrangements are made in timely and appropriate manner
  • Escalate cases and requests as per company protocols
  • Organize the full range of medical and security services for clients, utilizing the internal resources and external correspondents.
  • Carry out any other reasonable duties as requested by the manager.
Requirement:
  • Diploma or equivalent
  • Min 1-2 years working experience
  • Experience in call centers, assistance companies and/or hospitality industry an advantage
EA Registration ID: R1106661 (Aaron Chang Kuo-Ying)

EA License: 14C7092

Company information

Registration No.

201410806W

EA No.

14C7092

Employer questions

Your application will include the following questions:

Which of the following statements best describes your right to work in Singapore?

What\'s your expected monthly basic salary?

How many years\' experience do you have as a Customer Service Executive?

How much notice are you required to give your current employer?

Are you available to work on weekends or public holidays?

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Job Detail

  • Job Id
    JD1391144
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $3400 per month
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned