Job Description

Key Responsibilities:

Handling orders follow-up for import / export shipments (both air/sea freight) Perform Customer service activities, attending to customers' enquiries, complaints Prepare quotations when sales are not available for urgent shipments Working closely with Sales & operations divisions Co-ordination between internal offices / agents & clients for orders follow up via ocean / air import & export Handling of crosstrade shipments Doing bookings of shipments Preparing documentations such as permits, bill of lading, billings and pre-alert docs to agents Arranging Custom clearance for customers, and door delivery services Coordinate with the internal officer to handle the order and follow up for the shipments according to operational policies, standard and procedure. Arrange custom clearance for customers, and door delivery services according to industry standards or sector requirements and handle another legal document. Attend and solve customer 's enquiries according to the customers' need and wants. Work closely with sales department and may need to prepare quotation when sales team are not available for urgent shipments. Maintain business relationship with customer.

Job Requirements

Possess "O" level, "A" Level, ITE, Diploma, Degree in the relevant discipline, Logistic/Transportation, Business Studies/Administration Management, MaritimeStudie, Supply Chain, or equivalent are all welcome to apply Prefer minimum 1 to 2 years' experience in shipping / freight forwarding. Possess good communication and customer service skills. Meticulous with an eye for details. Pleasant personality with positive working attitude. Interested in data entry and doing documentation. Proficient in PC application (MS Word, Excel). Full-Time position(s) available

What we offer

5 days work week Medical & Dental Benefit Friendly working environment Others benefit
Job Types: Full-time, Permanent

Pay: $2,300.00 - $2,800.00 per month

Work Location: In person