Job Description

Adecco is partnering with a Global logistics and freight forwarding company. We are looking for an Customer Service Executive (Quotation, Shipping) to join the team!The OpportunityAdecco is partnering with a Global logistics and freight forwarding company. We are looking for an Customer Service Executive (Quotation, Shipping) to join the team!Reporting to the Customer Service Manager. This role needs someone who are proficient in doing Quotation for Ocean, Air and DG Shipment in the logistics or freight forwarding industry.

• Permanent, Full-time opportunity
• Location: East region, Changi South Street (Expo)
• Working hours: Monday - Friday, 9am to 6pm
• Salary Package: Basic + AWS + VB

The Job

• Client Engagement: Serve as the primary point of contact for client inquiries, requests, and issues, providing timely and accurate responses.
• Order Management: Process client orders and pre-alert to customer, origin and operations.
• Order Documentation: Ensure accurate and timely completion of shipping documents, including bills of lading, customs paperwork, and other required documentation for operation take over
• Coordination: Coordinate with internal departments, such as operations, logistics, and finance, to ensure smooth and efficient execution of client orders
• Troubleshooting: Address client issues and concerns related to shipments, delivery delays, damages, or other logistics issues, and work with internal teams to resolve them.

The Talent

• Diploma in Logistics / Freight Forwarding
• With at least 2 years in logistics/freight forwarding industry
• Familiar with air, ocean & DG shipments
• Proficient in MS Office

Next Steps

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to

in MS Word Copy. We'd love to hear from you!Hazel Wong
Direct Line: 6697 7962
EA License No: 91C2918
Personnel Registration Number: R24121511

Adecco