Customer Service Executive
SG, Singapore
Job Description
Job Title: Customer Service Executive
Location:
Central RegionEmployment Type:
Full-timeSalary Range:
SGD 2,800 - SGD 3,200 per monthKey Responsibilities
Provide prompt and professional responses to customer inquiries and feedback. Handle customer concerns, resolve issues effectively, and ensure customer satisfaction. Respond to customer reviews and feedback on social media and other online platforms. Collaborate with internal teams to ensure consistent service delivery and communication. Support sales-related customer service functions where required.
Skills & Attributes
Strong communication skills (both written and verbal). Good problem-solving and negotiation abilities. Creative thinking with a task-oriented and customer-focused mindset. Strong planning and organizational skills. A collaborative team player with high attention to detail.
Qualifications & Requirements
Minimum Degree qualification in any field. At least 1-2 years of relevant working experience in customer service, preferably in sales-related roles. Demonstrated ability to handle customers professionally and communicate effectively across different levels. Proficiency in Microsoft Word and Excel. * Proficiency in both English and Mandarin is required to communicate effectively with Mandarin-speaking customers and partners.
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Job Detail
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Job IdJD1601406
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned