Customer Service Executive
SG, Singapore
Job Description
Customer Service Executive
Achieve total client satisfaction by effectively coordinating all customer service matters Closely monitoring the quality of services in the branch office Updating, logging, and filing customer service cases in the ERP system, as well as coordinating and resolving customer service events and after-sales services Proper handling of client documentations; handover packaging, service cards, handover confirmations, maintenance documents, confirmation slips, training templates etc. Coordinate projects according to schedule, economically and to client's satisfaction Timely submission of required documentation Weekly report preparation & submission to line manager
Requirements
Basic IT knowledge in hardware, network and database Strong service sense and skills, good time management, high learning skill Proven ability to build relationships with vendors, internal client and colleagues Good communication and coordination skills Meticulous and able to work under pressure
We regret to inform that only shortlisted candidate will be notify.
EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1621413
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSG, Singapore
-
EducationNot mentioned