Customer Service Executive
Singapore, Singapore
Job Description
The Role Sales Operations
- Liaise with customers and/or promoters to seek confirmation on the purchases
- Schedule delivery information and coordinate with agency, warehouse and delivery teams to ensure customers receive purchased items
- Make sales entries in sales system (JDEdwards)
- Check accuracy of pricing and rectify anomalies according to policies, if any
- Daily Triple match, i.e. match invoice, delivery order against purchase order
- Prepare daily order reports and stock sheet
- Address incomplete deliveries and follow up to ensure completion of deliveries
- Prepare shipping documentation (Export - Commercial Invoice and Packing List)
- Provide support in account receivables where necessary
- Filing and administrative tasks
- Handle sales related emails and calls enquiries
- Provide sales support to Sales Team
- Minimum O levels and above
- 1-3 years working experience, preferably in commercial organisation
- Familiar with MS Office and Outlook
- Good command of English and conversant in Mandarin
- Candidates who possess customer service and telephone skills an advantage
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Job Detail
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Job IdJD1384453
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned