Customer Service Executive

Singapore, Singapore

Job Description


Duties & Responsibilities

  • Prepare sales and service quotations for related products and services.
  • Order processing - Enter sales and service orders into ERP business systems.
  • Liaising with relevant departments to ensure orders are delivered on time to customers
  • Prepare weekly sales order report & run ERP business reports.
  • Prepare shipping documentation and liaise with internal departments related to shipping.
  • Maintain excellent service and build good rapport with customers (both internal and external stakeholders)
  • Provide support to the product marketing & training functions.
  • Perform other related customer service functions as assigned from time to time.
Diversity & Inclusion

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

The Individual
  • Minimally, a Diploma in any discipline
  • Preferably 2 years of experience in ERP Business system (SAP)
  • Fresh Graduates are encouraged to apply
  • Self-motivated, with the ability to work both independently or in a team where required
About Smiths

At Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers\' evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 14,600 colleagues, based in 50+ countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customer s\' operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with a 170+ year history of innovation, and five global divisions, all experts in their field.

About John Crane

John Crane (www.johncrane.com) is a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures a variety of products including mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 sales and service facilities in over 50 countries. Fiscal year 2016 revenue was greater than 1 Billion USD (\xc2\xa3830m). John Crane is part of Smiths Group (www.smiths.com), a global leader in applying advanced technologies for markets in threat and contraband detection, energy, medical devices, communications, and engineered components.

Smiths Group

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Job Detail

  • Job Id
    JD1395399
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned