Customer Service Executive

Singapore, Singapore

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Key Responsibilities:

Assist the manager to oversee daily operations to ensure operational efficiency and excellence in service delivery.
Assist to monitor sales and report for sales metrics to management
Assist to manage staff scheduling, performance, and training to ensure high-quality customer service and product knowledge.
Assist to address customer feedback and resolving any complaints with professionalism to ensure customer satisfaction and loyalty.

Qualifications /Experience

At least 1 to 3 years of experience in operations management / customer service.
Strong leadership capabilities with a proven track record of motivating and managing teams
Exceptional customer service orientation
Ability to work on weekends

send your Cv to linda@forteemp.com.sg

Customer Service

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