Customer Service Executives (perm / Contact Centers) (ac)
Singapore, Singapore
Job Description
- Salary: Up to $3,400 + Payable OT Hours + AWS + Attractive Performance Bonus + Staff benefits
- Location: Changi Business Park
- Shift Allowance: $8 per shift (11am-830pm)
- Working Hours: 5 days work, rotating Shift ( 6am to 330pm or 11am to 830pm)
- For shift hour 6am to 330pm: Reimbursement for 1 way cab transport to start work
- Salary will commensurate according to Candidates\' Work Experience
- Manage cases in line with the key directive of Assist First, Verify Later
- Demonstrate an understanding of all key clients\' Operations and Billings Procedures
- To be the first point of contact for members, end users, clients, service providers and colleagues
- To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover
- Ensure that sufficient logistic arrangements are made in timely and appropriate manner
- Escalate cases and requests as per company protocols
- Organize the full range of medical and security services for clients, utilizing the internal resources and external correspondents.
- Carry out any other reasonable duties as requested by the manager.
- Diploma or equivalent
- Min 1-2 years working experience
- Experience in call centers, assistance companies and/or hospitality industry an advantage
EA License: 14C7092
Additional Information
Career Level
Junior Executive
Qualification
Not Specified
Years of Experience
1 year
Job Type
Full-Time
Job Specializations
,
Company Overview
Search Index is a people-centric professional Human Resources consultancy firm, establish in 2014 and by our Slogan \xe2\x80\x9cBridging Career, Enhancing Life\xe2\x80\x9d, We, The People @ Search Index believes we are the bridge connecting Companies to Candidates empowering them to secure their Career and enabling them to have a better life.
Search Index is an inaugural recipient of the distinguished HCP(EA) mark by the Ministry of Manpower
(By submitting any application or r\xc3\xa9sum\xc3\xa9 to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.)
Additional Company Information
Registration No.
201410806W
EA No.
14C7092
Company Size
1 - 50 Employees
Average Processing Time
8 days
Industry
Human Resources Management / Consulting
Specific Location
Changi Business Park
Company photos
1/7
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Job Detail
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Job IdJD1389460
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IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:$3400 per month
-
Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned