Duration: 6months Contract
Location : Changi
:
Taking stock of complaint logs from system.
Preparation and sending out of daily morning escalation email.
Follow-up with various stakeholders to ensure proper resolution provided as per TAT.
Preparation of MIS with complete details for all closed cases, daily/weekly/monthly.
Preparation of data for various weekly / monthly reporting\xe2\x80\x99s.
Assist the unit in various Client Obsession Activities, Weekly newsletter, CO Week event, Client Center, etc. as required.
Min Diploma
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