Customer Service Manager ($4000 $4800/aws/vb)
Singapore, Singapore
Job Description
$4800 + AWS + VB + allowance5 working days, Mon - Fri, normal office hoursLocation: WestResponsibilities
- Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyse statistics and compile accurate reports
- Keep ahead of industry's developments and apply best practices to areas of improvement
- Control resources and utilise assets to achieve qualitative and quantitative targets
- BS degree in Business Administration or related field.
- Minimum 5 years of relevant experience.
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Excellent communication and interpersonal skills
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sgSocial Share:More Information
- Salary Offer $4000-$4800
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Job Detail
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Job IdJD1483828
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$4000 - 4800 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned