Customer Service Manager #immediate
Bukit Merah, Singapore - Tiong Bahru, Singapore, Singapore
Job Description
- Singapore Based
- Attractive Salary Package
- Company Benefits & Incentives
- Career Progression Opportunities
Brandon at +65 9460 8816
and allow our Consultant to match you with our Clients.
Working days: 5 days work week (shift schedule)
4 weekdays: 11am-8pm, 1 weekend (Saturday): 9am-6pm
Salary: S$3200-S$3800
Location: Bukit Merah Central (Near Tiong Bahru MRT)
Job Scope
- Facilitate student enrolment.
- Be well-versed in the knowledge and understanding of the academy\'s service and product feature releases.
- Communicate customer\'s feedback to internal/external stakeholders to champion new processes to better serve our customers.
- Maintain a positive, empathetic, and professional attitude towards customers at all times.
- Transiting potential clients into existing clientele portfolio.
- Manage complaints professionally over several platforms e.g., phone calls, email, face-to-face, etc.
- To facilitate in the inventory management.
- To assist with the facilitation of the events management with regards to the communication with the gymnasts, parents, vendors, external companies, etc.
- Maintain the cleanliness of the counter, coach resting area, studios, etc.
- Assist the Clients Relation Manager with the liaising of building management team on any maintenance and repair related matters.
- To take one\'s initiative on the proposal of improving the existing workflow and/or CRM system.
- Other ad-hoc duties as assigned.
- At least 2 years of customer service related experience in any industry, preferably hospitality, aviation, retail or early childhood industry.
- Diploma in Business or equivalent.
Career Level
Senior Executive
Qualification
Diploma, Advanced/Higher/Graduate Diploma, Bachelor\'s Degree, Post Graduate Diploma, Professional Degree
Years of Experience
2 years
Job Type
Full-Time
Job Specializations
,
Company Overview
Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.
Additional Company Information
Registration No.
201426535W
EA No.
14C7279
Company Size
51 - 200 Employees
Average Processing Time
15 days
Industry
Human Resources Management / Consulting
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Job Detail
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Job IdJD1280356
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$3200 - 3800 per month
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Employment StatusPermanent
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Job LocationBukit Merah, Singapore - Tiong Bahru, Singapore, Singapore
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EducationNot mentioned