Customer Service Manager

SG, Singapore

Job Description

Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer's inquiry Selling of products and services Communicating with customers via telephone, WhatsApp, face-to-face, social media and email Handle POS system and collecting payments Handling customer's feedbacks Assist marketing team Improving customer service procedures, policies and standards
REQUIREMENTS:


Team player Excellent verbal and written communication skills Possess strong interpersonal, efficiency & organisational skills Multi-tasking capabilities and willingness to go for the extra mile Able to converse in English Must be able to work retail hours (including weekend) our salon hours are currently 10.30am to 7.30pm / 8.30pm for festive period 5.5 days work week


Base Salary $2000 - $3000 depending on expereience


Plus commissions

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Job Detail

  • Job Id
    JD1610267
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    SG, Singapore
  • Education
    Not mentioned