Job Description

JOB DESCRIPTION:

Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer's inquiry Communicating with customers via telephone, WhatsApp, face-to-face, social media and email Handle POS system and collecting payments Selling of products and services Handling customer's feedbacks Assist marketing team Improving customer service procedures, policies and standards

REQUIREMENTS:

Team player Excellent verbal and written communication skills Possess strong interpersonal, efficiency & organisational skills Multi-tasking capabilities and willingness to go for the extra mile Able to converse in English Able to converse in Mandarin will be helpful as well Must be able to work retail hours (including weekend) our salon hours are currently 10.30am to 7.30pm / 8.30pm 5.5 days work week
Salary $2000-$3000, plus commissions