Customer Service Officer | 5 Days | Cbd
Queenstown, Singapore
Job Description
Location
Singapore, Central Singapore
Planning Area
QUEENSTOWN
Job Type
Permanent
Salary
$2,500 - $3,000 Per Month
Date Posted
9 hours ago
Expiry Date
29-Jun-2022
Additional Details
Job ID
220194
Job Views
27
Roles & Responsibilities
Job Highlights
Location: Raffles Place
Working Hours: 9am-6pm or 130pm-1030pm (5days work week)
Industry: IT
s
- Manage inbound and outbound calls in a timely manner
- Follow SOPs when handling different topics
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Build sustainable relationships and engage customers
- Keep records of all conversations in our ops center databases
- Meet personal/team qualitative and quantitative
Job Requirements
- Min. Higher Nitec in any service-oriented field
- Min. 1-year experience in a customer support role
- Familiar with CRM systems and practice
- Able to work under pressure, adapt and respond quickly
- Good interpersonal skill and communication skills
Please be informed that only shortlisted candidates will be notified.
Sophia
Talent Acquisition Specialist (R1439363）
(Requires log in to see phone number)
Email: (Requires log in to see email address)
Tags
customer service officer days cbd sl
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Job Detail
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Job IdJD997038
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IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
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Employment StatusPermanent
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Job LocationQueenstown, Singapore
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EducationNot mentioned