Customer Service Officer (contact Centre)
SG, Singapore
Job Description
Responsibilities
Answer incoming calls and make outbound calls in a professional manner. Provide accurate information and escalate queries when necessary. Update customer information and maintain proper records. Support the team in meeting service and satisfaction goals. Assist with simple administrative tasks where required.
Requirements
Good spoken English; knowledge of additional languages is an advantage. Strong communication and listening skills. Patient, empathetic, and able to handle different types of callers. Basic computer literacy (MS Office, data entry). * Positive attitude and willingness to learn on the job.
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1621594
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSG, Singapore
-
EducationNot mentioned