Customer Service Officer (CSA) Changi Job in V T Transport

Customer Service Officer (csa) Changi

Changi, S00, SG, Singapore

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Job Description

Menu Appreciation
-Be well-versed in the lounge's food and beverage offerings, with emphasis on the Singapore Hawker Fair menu.
-Understand and communicate information on allergens and dietary restrictions to guests accurately.

Mis-en-place
-Prepare and polish glassware, silverware, and crockery to ensure readiness for service.
-Set up service stations, dining tables, and event carts according to established standards.

Sequence of Service

-Greet and escort guests using appropriate service verbatims.
-Take guest orders, serve, and present dishes professionally and promptly.
-Maintain cleanliness and service flow between courses.
-Clear and reset tables efficiently.
-Assist with runner duties when required.

Lounge Operations & System Use
-Accurately enter orders into the lounge system.
-Complete daily reports, shift handovers, and assist with inventory checks.
-Uphold safety, housekeeping, and hygiene standards at all times.

Job Types: Full-time, Permanent

Pay: $2,000.00 - $3,000.00 per month

Benefits:

Professional development
Education:

Local Polytechnic Diploma (Preferred)
Experience:

Customer Service: 2 years (Preferred)
Work Location: In person