Customer Service Officer (digital Contact Centre)
Kallang, Singapore, Singapore
Job Description
s:
- Answer incoming queries and address in a professional and timely manner
- Provide accurate and detailed information to customers regarding products and services
- Resolving customer issues, complaints or concerns with empathy and problem-solving skills
- Documenting customer interactions and maintaining accurate records in the database
- Adhering to company policies and procedures while maintaining a positive and customer-centric attitude
- Adhoc duties as assigned by Supervisor
- 1 Year contract
- Kallang
- Monday - Friday, 8am \xe2\x80\x93 6pm
- Alternate Saturday, 8am -1pm
- up to $2,800 + Bonus
- Minimum O level with 2 years of experience in contact centre or similar environment
- Possess excellent interpersonal, communication and customer service skills
- Able to work independently in a face-paced environment while being a cohesive team member
- Self-directed, able to multi-task, self-motivated and able to work under pressure
- Possess initiative to respond to customer\xe2\x80\x99s needs with a commitment towards service excellence
- Proficient in MS Office applications
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W:
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Job Detail
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Job IdJD1416336
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$2800 per month
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Employment StatusPermanent
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Job LocationKallang, Singapore, Singapore
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EducationNot mentioned