Job Description

RESPONSIBILITIES

• Distributor handling not limiting to procurement and customer service support
• Provide good customer support to our corporate customers, including end-to-end management of customers\' orders and requests
• Respond promptly to customers\' inquiries, including requests for quotations, service support and documentation
• Prepare and submit quotations to customers promptly
• Prepare and submit documents required by customers in their respective management systems
• Proactively update customers on their order status and shipment schedules
• Maintain accurate and updated records of spare parts price lists for customers
• Coordinate and liaise with customers, forwarders and internal departments to fulfil customers\' orders and ensure timely execution of shipments
• Prepare and submit documentation to assist customers with custom queries
• Work closely with internal teams to manage customers\' issues & solution implementation

REQUIREMENTS

• Degree or Diploma holder with at least 3 years of relevant working experience
• Candidates with more years of relevant working experience will be considered for senior position with higher remuneration
• Strong command of spoken and written English
• Possess a customer-centric mindset
• Meticulous & hardworking with strong organizational and analytical skills
• Good self-drive and self-discipline with minimal supervision required and possess a \'Can Do\' attitude
• High level of integrity and can be trusted in handling confidential information
• Able to work well in a team as well as being independent and pro-active
• Able to work under tight schedules and handle high volume of requests, yet remain composed and positive under difficult situations
• Able to work after office hours when required
• Have excellent communication, interpersonal and influencing skills to integrate with people of differing backgrounds
• Experience in managing multiple projects/engagements with short deadlines is an advantage

HOW TO APPLY:Interested applicants, kindly send your resume in MS WORD format to or please click on \xe2\x80\x9cApply Now\xe2\x80\x9d and provide the below details in your resume.We regret only shortlisted candidates will be notified.Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).Please read our privacy statement on our corporate website www.trustrecruit.com.sg.Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Kong Ai Huong (Ellie)
EA Personnel Reg No: R24121212Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What\'s your expected monthly basic salary?Company profileTrust RecruitHuman Resources & Recruitment11-50 employeesTrust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.Trust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.Company informationRegistration No.201935022ZEA No.19C9950

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