Customer Service Officer Esplanade (parttime)
SG, Singapore
Job Description
Location: Esplanade
Working Hours : Saturdays:
9:00 AM - 5:30 PM
Roles & Responsibilities:
1. Queue Management: Support the LS/Kadi in managing queues and handling administrative matters.
2. Couple Support: Ensure an excellent customer experience for couples during their solemnisations, including registration, assisting with last-minute changes, and reprinting ceremonial certificates.
3. Crowd Management: Direct crowds and manage the flow of visitors to facilitate operations.
4. Technical Support: Monitor and provide basic technical support for Self-help kiosks.
5. Enquiry Handling: Handle simple enquiries and redirect complex ones to other channels.
6. Administrative Tasks: Perform various administrative tasks, such as setting up and closing self-help kiosks and solemnisation rooms, and preparing simple statistical reports.
Qualifications & Skills:
1. Personal Qualities: Cheerful and pleasant disposition, proactive and positive work attitude.
2. Communication Skills: Excellent interpersonal communication skills.
3. Independence: Able to work independently.
4. Experience: Prior experience in a customer service role is preferred.
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Job Detail
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Job IdJD1588053
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned