Customer Service Officer (freight Forward / Shipping Operation, Up To $3k, West)
Singapore, Singapore
Job Description
Your Role
We are looking for an experienced Customer Service Officer to assist with the daily operations of shipping and freight forwarding services.
What Will You Do
- To attend to customers\' and agents\' inquiries and complaints.
- To arrange trucks and collection of cargo.
- To prepare booking and shipping documaentation.
- To coordinate and monitor shipments with carriers and clients.
- To support all aspects of sales and operational activities.
- To assist the operations with preparing BL, and process custom permits.
- To inform the shipper of any changes in vessel details or delay in arrival date.
- To assist with billing and closing jobs.
- To perform other ad-hoc duties as assigned by the supervisor.
- Must have at least a Diploma in Logistic or Transportation or equivalent.
- At least 1 year of relevant experience, preferably in Freight Forwarding or Shipping industry.
- Training is provided.
- Good knowledge in MS Office applications, Permit, Portnet.
- Have knowledge in shipping systems, eg. online booking.
- Good interpersonal and communication skills.
Career Level
Junior Executive
Qualification
Diploma, Advanced/Higher/Graduate Diploma, Bachelor\'s Degree, Post Graduate Diploma, Professional Degree
Years of Experience
1 year
Job Type
Full-Time
Job Specializations
,
Company Overview
HTZ Resources (EA No.14C7241) is new staffing provider for many international MNC and SME in Singapore & Malaysia.
Best SME Recruitment Company 2021 SIngapore Business Award
SME500 2021 & 2020
Bronze Winner for Best Staffing Recruitment Firm by HR Vendor of the Year 2019
Bronze Winner for Best New Recruitment Agency 2018 by Asia Recruitment Awards
Bronze Winner for Best New Recruitment Solution Provider by HR Vendor of the Year 2018
Additional Company Information
Registration No.
14C7241
EA No.
14C0232
Company Size
1 - 50 Employees
Average Processing Time
10 days
Industry
Human Resources Management / Consulting
Benefits & Others
Regular hours, Mondays - Fridays, Business (e.g. Shirts)
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Job Detail
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Job IdJD1360791
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$3000 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned