Customer Service Officer [logistics/ Moving Industry]

Jurong East, Singapore, Singapore

Job Description


5 days, 8.30am- 5pmAddress: Jurong Port Road, Jurong Logistics Hub 619115Salary: $2500 -$3500Company background:HQ in Europe, company is a pioneer and a global leader in the international moving industry.Purpose of job:

  • To represent the company to the company\'s corporate accounts.
  • To provide the highest possible level of customer service.
  • To manage the relationship between the company and the company\'s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
  • Provide HR support
Job scope:
  • Answer to phone enquiries / web enquiries
  • To take down client\'s removal details
  • To set up survey appointments for sales department
  • To take client\'s requirements from the survey report & any other information source into account and formalize them in a quote for removal
  • To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
  • To promptly follow up on requests from direct client / branch / agents
  • To prepare physical file, put in all necessary documents then pass to traffic department
  • To tally details on system and physical document
  • To update our internal excel sheets accordingly
  • Ad-hoc task
Requirements:
  • At least 1-2 years relevant experience in logistics / relocation industry
Quah Siying (Jeslyn) R1982418
The Supreme HR Advisory Pte Ltd 14C7279Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What\'s your expected monthly basic salary?How many years\' experience do you have as a Customer Service Executive?Do you have customer service experience?Do you have experience in an administration role?Which of the following languages are you fluent in?Company profileThe Supreme HR Advisory4.6\xc2\xb7Human Resources & Recruitment51-100 employeesHere at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.Company informationRegistration No.201426535WEA No.14C7279

The Supreme HR Advisory

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Job Detail

  • Job Id
    JD1462188
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $2500 - 3500 per month
  • Employment Status
    Permanent
  • Job Location
    Jurong East, Singapore, Singapore
  • Education
    Not mentioned