Job Description

1. Handle membership enquiries via phone calls and emails on daily basis.

2. Input and maintain up-to-date membership records, account status, members' particulars and account service requests received from members into CMS on a daily basis.

3. Follow up and collect membership entrance fee due from new applications and/or membership renewals. These include calling prospective members to close sales and remind expiring members to renew membership.

4. Activate and process new membership applications and/or membership renewals including preparing the membership package upon entrance fee payment made by members on a daily basis.

5. Process of members' application for suspension of membership due to medical reason, or absent membership due overseas work posting, study, etc.

6. Process of security refund and/or account credit balance to members upon membership expiry or resignation.

7. To stand-in for and perform the duties at Membership Centre as and when necessary.

8. Any other adhoc assignment/ project that maybe assigned by HOD/ supervisor from time-to-time such as membership recruitment drive, Open House event, etc.

Requirements:

- Min. GCE 'O' levels

- At least 1 year working experience in Customer Service/Administrative works/Membership services.

- Service and people oriented with an interest to work in country club environment and a good team player.

- Candidates with more experience may be considered for Officer (Membership) position.

Job Types: Full-time, Permanent

Pay: $2,100.00 - $2,800.00 per month

Benefits:

Employee discount Free parking Health insurance
Experience:

Customer service: 1 year (Preferred)
Work Location: In person