Customer Service Officer (office Hours / Ang Mo Kio)
Singapore, Singapore
Job Description
Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers. Customer Service Officer (Office Hours /Ang Mo Kio) Trainings are provided/ Fresh Graduates Welcome! Job Responsibilities
- Provide quality customer service to customers either by telephone or electronically
- Respond and follow up promptly to customer enquiries
- Obtain and evaluate all relevant information to handle enquiries and complaints
- Process orders, forms, applications and requests
- Record details of enquiries and customer interactions including actions taken
- Work effectively with a variety of situations, individual and groups
- Demonstrate effective telephone techniques that meet Quality Assurance standards
- GCE \xe2\x80\x98O\xe2\x80\x99 Level and above
- Computer literacy (E-mail & MS applications)
- Strong team player
- Self-driven individual with a positive attitude
- Customer-oriented with good interpersonal and communication skills (oral and written)
- Pleasant disposition and personality
- Highly adaptable to a fast-paced and dynamic environment
- Problem analysis and problem-solving skills
- Professional development
- Yearly bonus
- customer service: 1 year (Preferred)
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Job Detail
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Job IdJD1310730
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned