Job Description

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access self-storage.

The Group expanded rapidly since its inception in 2019 and now has branches in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee, Clementi and Jurong East. To complement its suite of self-storage solutions, the Group also added moving services, wine self-storage and co-working spaces to our product offerings for customers.





The Group recently acquired its 5th building, Storefriendly Jurong East and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Highlights

NO SHIFT -

5.25 days week - suitable for candidates with family or study commitments.

Attractive basic salary, allowances and annual bonus

Good

peformance incentives

over and above monthly salary advertised. Company will consider

posting to most convenient branch

for candidate. Company structure facilitates

career progression

and

job specialisation

.
The Job

Helping customers on-site to select suitable storage units, service and/or merchandise Process rental / renewal agreements, collect payment and maintain timely and accurate records Help customers to resolve requests or issues with their storage Check, report and follow-up on any maintenance issues required in the branch you are in-charge of. Prepare and submit reports as required
At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :





The Candidate

Friendly

and

solutions oriented

Patient

and

understanding

Able to

communicate

with people from all walks of life Able to

work independently

and as

part of a team

Eager to learn and progress

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.





If you're a people person who loves helping others, then we want to hear from you!

Write in now and tell us about yourself, expected salary and earliest availability.