Customer Service Officer Job in Go-Ahead Singapore

Customer Service Officer

SG, Singapore

Go-Ahead Singapore

3 Current Jobs Openings

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Job Description

Working Hours:

3 days with alternate 4 days work week*
7.30am - 8pm*
9.30am - 10pm*

Job Responsibilities:

Provide excellent customer service to customers. Attend to all walk-in enquiries from customers. Handle lost-and-found enquiries. Handle customers phone call enquiries. Ensure customer enquiry are properly addressed and escalate customer complaints to related departments. Other ad-hoc customer service related duties as assigned. Adhere to workplace safety and health policies, practice safe work procedures and safety rules implemented at the workplace; and not engage in any unsafe or negligent act that may endanger self or others.

Job Requirement:

Minimum GCE 'O' levels and above. Prior 1 - 2 years of working experience in customer service industry would be advantageous. Good verbal communication, interpersonal and written skills; with pleasant and positive attitude. Computer literacy including Microsoft Office will be an added advantage. Able to commit to shifts.
Go-Ahead Singapore is committed to provide a healthy, safe and secure work environment to all employees. Please visit our website (www.go-aheadsingapore.com) for more details.

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