Customer Service Officer Job in WATCH EXCHANGE

Customer Service Officer

SG, Singapore

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Job Description

Watch Exchange Pte Ltd

is among the leading boutiques for the buying, selling, and trading of pre-owned luxury watches. We pride ourselves on professionalism, integrity, and exceptional service. As our business continues to grow, we are looking for a dedicated and customer-oriented

Customer Service Officer

to join our team.

What You'll Do

? Handle watch purchasing, price negotiation, and customer enquiries.

? Manage servicing, repairs, protective film applications, and inventory.

? Assist with watch authentication and related documentation.

? Support sales and marketing through product photography, editing, and listings.

? Perform administrative and bookkeeping tasks.

? Liaise with the Virtual Assistant team and handle ad-hoc duties as required.

What We're Looking For

? Bachelor's Degree or equivalent.

? Prior experience in the luxury watch or pawnshop industry is an advantage.

? Strong communication and interpersonal skills.

? Goal-oriented with the ability to work independently.

? Able to commit to retail hours (including weekends), 5 days per week.

Why You'll Love Working With Us

? Safe and healthy working environment.

? Opportunities to learn and gain diverse skill sets.

? Visibility of work and recognition of contributions.

? Year-end bonuses and growth potential.

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