Job Description

Who we are

Cheongdam \xec\xb2\xad\xeb\x8b\xb4 Korean Skin Management \xe2\x80\x93 Singapore\xe2\x80\x99s First Authentic Korean Skin Management Concept.Cheongdam \xec\xb2\xad\xeb\x8b\xb4 Korean Skin Management offers a revolutionary practice unlike any other traditional facial spas or clinics that addresses the skin\xe2\x80\x99s needs and problems using 100% Korean imported medical-grade machines, products and technologies to help achieve the Korean glass skin.

We aspire to be the bridge linking the latest and most effective top-notch beauty procedures between Korea and Singapore, guiding customers closer to flawless and healthy skin that glows from inside out. Being the pioneer and leading Korean Skin Management Centre here, you can expect to receive nothing short of the best with us.

What we offer

• Fun Environment: You will feel the thrill of building a start-up and create the brand from the start & meaningful work to build our medispa ecosystem you will be working together with a team of talents

• Career Progression: Great opportunities for Learning & Career Development

• Remuneration: Attractive & competitive package

• Peer Love: Be ready to join an ambitious and hardworking team who wants to reach the stars and loves to work together. We support & motivate each other, and we believe that we will revolutionize the beauty and wellness industry

Front Desk / Customer Service Executive

Responsibilities

Deliver excellent customer service to ensure experience for the customer, consistent with their expectation of a premium brand.

To attend to walk-in customer\xe2\x80\x99s needs and enquiries through telephone and booking for services.

Cold call to long lost customers/potential leads.

Demonstrate an ability to analyse and differentiate customer needs and expectation.

To build up rapport with customers. Channel feedbacks and enquiries for service enhancement and related matters in the shortest possible time.

Handle HQ office and customer service administrative duties.

Handle processing of customer service invoices and filings.

To attend customer feedback / complain when received through telephone and email.

Daily administrative duties, customer database, stocks, inventory and cleanliness of the outlet/environment.

To take on ad hoc project and other duties as assigned by Management

Requirements

At least 1 to 2 years of working experience in operations and customer service role

Excellent command of spoken and written English

Good communication and interpersonal skills

Highly motivated and positive-minded

Able to work in a fast-paced environment

Required to work within retail hours (6 off day including 2 weekend off per month)

Prior experience in the beauty/aesthetics industry would be an added advantage.

Self disciplined, proactive and have strong sense of urgency

Ability to multi task and strive well under pressure

Demonstrates a positive attitude and able to work both independently and in a team

Able to start work immediately/short notice

Application Instructions

Please apply for this position by submitting your text CV to

Kindly note that only

- Singaporean/PR need apply

- Only Shortlisted candidates will be notified.

InternSG