Customer Service Officer

Singapore, Singapore

Job Description


  • To assist logistics Manager with documentation and shipping arrangements.
  • Handle LCL/FCL for import/export processing.
  • Prepare and check all shipping documents to ensure that they are comply with import/ export rules and regulation.
  • Manage daily operations and respond to customer inquiries and requests
  • Process inquiries and send booking confirmations to customers
  • Liaise and follow up with customers, freight forwarders, carriers, transporters and warehouses.
- Liaises with shipping company, customs official, Jurong Port authorities, PSA authorities, transport contractors, and customer to ensure on- time delivery - Track shipment status to ensure on- time delivery
  • Ad-hoc duties as assigned

Job Requirements
  • Minimum GCE "O" Level
  • Able to multi-task, prioritize and time management
- Detail- oriented, positive attitude and willing to learn
  • Able to work in 5.5 days work week (Alternate Saturday after probation)
  • Prefer 1-2 years experience in Customer Service Officer (Logistics)

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Job Detail

  • Job Id
    JD1331239
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned