Customer Service Officer

Singapore, Singapore

Job Description


Responsibilities:

1. The primary role is to serve our salespersons or clients at the customer service counter or reception counter.

2. Process documents, collect commission (cash, cheque or online payments), sale of merchandise, use POS system, and handle office equipment (nets/credit card machines, copier machines, and computer terminals at the free seating area).

3. Data entry using our in-house systems (REMSPlus2, Admin module, e-submission) and using external systems (IRAS, HDB, CEA).

4. Manage walk-ins, emails, and telephone enquiries.

5. Frank mail and deposit at SingPost.

6. Collect and distribute mail.

7. Open and close the office, meeting rooms and training rooms.

8. Perform any other ad-hoc duties as and when assigned.

Requirements:

1. GCE \'O\' Level and above.

2. Preferably someone who has work experience in customer service duties.

3. Excellent phone etiquette and possess good communication skills.

4. Ability to multitask and handle high volume of customers efficiently.

5. Computer literate in Microsoft Office.

6. Preference will be given to candidates who are available immediately or within short notice.

Benefits

\xc2\xb7 Conducive work environment

\xc2\xb7 Great Career Progression.

\xc2\xb7 Annual Leave up to 21 days, Additional 3 days\' Festive Leave.

\xc2\xb7 Dress Code: Smart Casual

\xc2\xb7 Medical & insurance benefit

\xc2\xb7 Overseas Staff Outing

\xc2\xb7 Birthday Voucher $50

Other Information

\xc2\xb7 Working Location : Toa Payoh, (HDB Hub near Toa Payoh MRT Station)

\xc2\xb7 Five (5) day work week, Monday and Friday : 8.30am to 5.30pm or 9.00am to 6.00pm. (With 1 Hour Break)

Interested candidates are invited to submit a comprehensive resume, stating the current and expected salary, date of availability via APPLY NOW button.

We regret that only shortlisted applicants will be notified.

Additional Information

Career Level

Non-Executive

Qualification

Not Specified

Years of Experience

1 year

Job Type

Full-Time

Job Specializations

,

Company Overview

PropNex\'s meteoric rise to become Singapore\'s foremost real estate player in an inspiring success story indeed. With a vision of providing top quality service that customers trust, PropNex gained a reputation for service excellence, eventually adopting the tagline \xe2\x80\x9cService You Trust\xe2\x80\x9d in 2008, to best encapsulate the essence of the brand name. This belief in service has propelled the brand to become one of Singapore\'s largest real estate agencies with a sizeable market share in both the public and private markets.

PropNex is trusted for the breadth and depth of its knowledge of the property market. Apart from providing brokerage services, PropNex offers consultancy services via several strategic business unit-Project Marketing, Investment and En Bloc Sales, Business Space, Prime Landed and Corporate Leasing. These strategic business units are headed by seasoned directors with years of experience in their relevant fields.

The agency has constantly led the way in raising professional standards in the real estate industry and has won many prestigious industry accolades over the years, being the only real estate agency in Singapore to be awarded both the Singapore Service Class (S-Class) and Singapore Quality Class (SQC) certifications by SPRING Singapore in year 2015. The S-Class and SQC Certifications are part of the Business Excellence (BE) framework by SPRING Singapore that provides a comprehensive set of management standards for business excellence.

We value a work environment which embodies our core values of treating each other fairly and with respect, supporting one another to help realize one another\'s full potential and recognizing and rewarding outstanding performance. PropNex Realty is a subsidiary of PropNex Limited. For more information on our company, please visit www.propnex.com We invite equally dedicated and committed individuals who share the common core values to apply for the following positions:

Additional Company Information

Registration No.

199903004H

Company Size

51 - 200 Employees

Industry

Property / Real Estate

Benefits & Others

Dental, Medical, Sports (e.g. Gym), Regular hours, Mondays - Fridays, Smart Casual

Singapore Post

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Job Detail

  • Job Id
    JD1344058
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned