Customer Service Officer

Singapore, Singapore

Job Description

Founded in 2012, our client is a premier MOE-registered English enrichment brand with 13 centres across Singapore.
Responsibilities:

  • Deliver professional customer service to hotline calls and front desk walk-ins.
  • Be the first point of touch with customers.
  • Handle and resolving customers enquires and feedbacks.
  • Ensure that complaints are monitored and resolved.
  • Actively engage with prospective customers, coordinate trial lessons, and support them in enrolling in our programmes.
  • Manage class enrolments, student records, and handle payment transactions
  • Support administrative tasks such as data entry, filing, and reporting
Requirements:
  • Min GCE 'O' Levels
  • Min 1 year of experience in education setting
  • Good communication skills and customer service orientated attitude
  • Able to work 4 weekdays and 1 weekend
Salary: Up to $4000
Working location: Centers island wide available (Will place you to a centre nearest to your home.)

Skills Required

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Job Detail

  • Job Id
    JD1658259
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $4,000 per month
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned