Job Description

Benefits Summary: . Banking services . Monday-Sunday, 24 hours rotating shift . 5 days work week . UP$3000-$5000 . 1 year contract (renewable/convertible) . Shift allowances, completion bonus . Benefits Summary: . Banking services . Monday-Sunday, 24 hours rotating shift . 5 days work week . UP$3000-$5000 . 1 year contract (renewable/convertible) . Shift allowances, completion bonus . Jurong East or Changi Responsibilities: . Personalized service over the telephone to customers on banking products, accounts and services . Handle email enquiries and live chats . Understand customers' needs and provide appropriate/ customized solutions . Identify cross-sell opportunities (i.e. banking platforms) during customer interaction . Gather customers' feedback and provide timely feedback to the Team Lead on issues for improvement Additional Information: . Candidates with call center or customer service experience would be of advantage . Transport home will be arranged for night shift . Training provided (office hours) Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities. For quick response, applicants who express interest in this job advertisement, kindly Whatsapp / SMS to 91168310 in the following format, Position: Customer Service Officer (N) Full Name: Area of stay: Start date: Location: Jurong East/Changi By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application. ..We regret to inform that only shortlisted candidates would be notified... We wish you all the best in your career search. Ng Yi Jie Benedict Registration Number: R2091806 EA Licence No: 06C2859 (MCI Career Services Pte Ltd)