Job Description

Duties & Responsibilities

Member Counter 1. In charge of daily operation of Member Counter or Concierge, SPA & Member Room
2. Registration of members and guests using facilities at SPA such as, gym, swimming pool, jacuzzi and steam room.
3. Check lockers, issue of tags and arrange for laundry.
4. Maintain and ensure float is tally at all times
5. Collection of fees for booking of games at Activity Room, ensure games items are intact by members when return. All monies collected will be dropped to the night safe after closing at night.

Concierge
1. Answering of phone enquiries
2. Perform registration and issuance of events tickets, carpark redeem tickets, masseur massage tickets etc.,
3. Tally all transactions made for the day and ensure errors are amended and accountable for by the end of the shift/day
4. Ensure that replacement fees collected from Membership, car decals, day tickets\xe2\x80\x99 sales, massage tickets are dropped inside the night safe after closing at night.
5. Ensure that membership application or renewal forms are properly filled in and all required documents are intact during the application and cash or cheque tally with the application. All monies collected is to be submitted to the Membership Officer/Executive.
6. Assist in facilities booking, collection of payment and issuance of receipt.

A) JOB REQUIREMENTS:
1. Minimum GCE \xe2\x80\x98N\xe2\x80\x99 /\xe2\x80\x98O\xe2\x80\x99 level with at least one-year experience in similar field
2. Customer service oriented
3. Computer proficiency (MS Words & Excel) is necessary.
4.
5. 5-day work week with rotating rest day on weekdays and / or weekends subject to manpower requirements.
6. Must be able to perform shift duties morning & afternoon.
7. Prospective employee must be comfortable to handle large amounts of cash.

For Part-Time :
1. able to commit 2 to 3 days per week
2. Able to work on rotating shift - morning & afternoon
3. Able to work on Sat/Sun and Public holidays