Customer Service Representative
Cebu City, Philippines
Job Description
ConcentrixCustomer Service RepresentativeLocation: CebuA Customer Service Representative is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.Responsibilities:
- Answering incoming calls from customers
- Sorting out customers' inquiries or requests
- Ensuring that customers' requests are managed in an appropriate and timely manner
- Developing, organizing, and maintaining accurate files
- Maximizing different Concentrix and client-based tools and applications for customer management and servicing
- Delivering a high caliber of service in a friendly, confident, and informed manner
- At least SHS/HS graduate or equivalent with diploma
- With at least 6 months of BPO experience
- Good to excellent English communication skills
- Excellent customer service, problem-solving, and multitasking skills
- Computer literate
- Can start asap
- Up to Php 25,000 basic salary
- Plus allowances
- Monthly performance incentives
- Leave Credits
- Insurance Coverage
- HMO
- Career development and advancement opportunities
#JoinCNXC now and let's be #DifferentTogether!Job Type: Full-timeSalary: Php15,000.00 - Php25,000.00 per monthBenefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- 8 hour shift
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
- Cebu City, Cebu: Reliably commute or planning to relocate before starting work (Required)
- How long have you been in a BPO industry?
- Senior High School (Required)
- Customer Service Representative: 1 year (Required)
- English (Required)
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Job Detail
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Job IdJD1057018
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCebu City, Philippines
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EducationNot mentioned