Customer Service Representative (csr) | Baguio | Urgent Hiring!

Baguio, Philippines

Job Description

RESPONSIBILITIES:

  • Answer courteously inbound calls.
  • Respond to customer inquiries.
  • Provide personalized customer service by responding to the needs of the customers. Ensure feedback from the customer to further improve customer services.
  • Manage and update customer databases with the status of each customer. Coordinate with the dispatch team to send products or provide services on time to customers.
  • Build customer loyalty by follow-up of customer calls. Evaluate the problems of the customers and provide logical lasting solutions.
QUALIFICATIONS:
  • Willing to start ASAP and to work onsite and graveyard or shifting schedule.
  • Must not have any plans to study or go abroad
  • Excellent English communication skills.
  • Strong comprehension skills.
Job Type: Full-timeSalary: From Php16,000.00 per monthBenefits:
  • Paid training
Schedule:
  • 8 hour shift
  • Evening shift
  • Late shift
  • Night shift
  • Shift system
Supplemental Pay:
  • 13th month salary
  • Bonus pay
  • Performance bonus
  • Yearly bonus
Application Question(s):
  • What is your active email address?
Experience:
  • BPO: 1 year (Preferred)

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Job Detail

  • Job Id
    JD1133461
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Baguio, Philippines
  • Education
    Not mentioned