Provide personalized customer service by responding to the needs of the customers. Ensure feedback from the customer to further improve customer services.
Manage and update customer databases with the status of each customer. Coordinate with the dispatch team to send products or provide services on time to customers.
Build customer loyalty by follow-up of customer calls. Evaluate the problems of the customers and provide logical lasting solutions.
QUALIFICATIONS:
Willing to start ASAP and to work onsite and graveyard or shifting schedule.
Must not have any plans to study or go abroad
Excellent English communication skills.
Strong comprehension skills.
Job Type: Full-timeSalary: From Php16,000.00 per monthBenefits:
Paid training
Schedule:
8 hour shift
Evening shift
Late shift
Night shift
Shift system
Supplemental Pay:
13th month salary
Bonus pay
Performance bonus
Yearly bonus
Application Question(s):
What is your active email address?
Experience:
BPO: 1 year (Preferred)
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