Customer Service Representative

Mandaue, Philippines

Job Description

JOB DESCRIPTION:

  • Serves as the primary contact for clients and independent freight carriers and builds a book of ongoing business accounts via prospecting, networking and referrals
  • Provides the clients with the highest level of service and support in order to retain their business grow their accounts and gain referrals
  • Generates new business leads and setting appointments
  • Makes sales presentations to prospective clients
  • Negotiates shipping rates with carriers and manages daily shipping schedules and dispatching trucks for freight pick-up
  • Maintains regular contact with existing clients to determine their daily and weekly shipping needs
  • Provides responsive customer service and resolves client issues quickly and efficiently
  • Ensures that all client freight loads are shipped on time
  • Follows up on client referrals and meeting or exceeding all performance goals
QUALIFICATIONS:
  • Graduate of any four-year business related courses or its equivalent
  • With above average scholastic records
  • With at least two (2) year experience in sales and marketing works
  • Has a strong desire to build a sales career and proven track record of success in previous employment
  • Proficient in negotiating and selling skills
  • Excellent multi-tasking and prioritization skills as well as solid diplomatic and conflict management skills
  • Able to establish rapport and build credibility through excellent communication and interpersonal skills
  • Can work with less supervision, maintain confidentiality and can pay attention to details
  • Aggressive, persistent, resilient and committed to provide the best customer service
  • Must have a charismatic and confident personality as well as an exceptional work ethic
  • Adept in computer software office applications in Windows environment
Job Type: Full-timeSalary: Php11,000.00 - Php13,000.00 per monthSchedule:
  • 8 hour shift
Supplemental Pay:
  • 13th month salary
  • Overtime pay
Ability to commute/relocate:
  • Mandaue, Cebu: Reliably commute or planning to relocate before starting work (Required)
Application Deadline: 06/23/2022
Expected Start Date: 06/23/2022

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Job Detail

  • Job Id
    JD1022837
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mandaue, Philippines
  • Education
    Not mentioned