Customer Service Representative Job in Microcast

Customer Service Representative

SG, Singapore

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Job Description

Account holder and shall function as one of the contact window for respective assigned customers Receives and performs document screening on receipt of Purchase Order Order processing including, but not limited to, managing customer inquiries, confirming orders, and tracking order fulfilment Coordinate with logistics, warehouse, transportation, and customer service Continuous monitoring and follow up on order status, and shipment dates ensuring timely delivery Expedite shipments as required to meet delivery deadline Works cohesively as a team and with various departments to achieve monthly sales target and resolve customer issues * Any other ad-hoc duties as and when assigned

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