Job Description

: * Immediate resolution of day-to-day business and customer needs * Detail tracking of all orders and issues * Handling all aspects of customer services (handling potential claims, solving problems, helping with technical and : Immediate resolution of day-to-day business and customer needs Detail tracking of all orders and issues Handling all aspects of customer services (handling potential claims, solving problems, helping with technical and commercial queries) Order taking/order handling. Processing orders from A to Z (stock control, prices, order management, delivery follow-up, invoicing etc) Arrange customer transportation (from Korea, Antwerp or Houston) Payment/credit control Office management Additional duties and projects as assigned by the Manager Job Requirement: Bachelors Degree or Associate Degree in Business Administration or related discipline Professional with minimum 5 years of Customer Service and order processing experience, preferably in similar industry Knowledge of import / export and L/C negotiation required Ability to effectively manage customer base, have direct contact with customer and/or sales offices alike Excellent communication and interpersonal skills required. A reliable, organized and meticulous team player with a positive mindset Ability to multi task and work independently To learn more about this opportunity, please contact Remus Gan at Remus.Gan@gmprecruit.com We regret that only shortlisted candidates will be notified. GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972 EA License No: 09C3051