Customer Service Representative

Singapore, Singapore

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Our client, a service provider in the Oil industry, is seeking a Customer Service Representative to join their company in Singapore.

Resolution of day-to-day business and customer needs
Detail tracking of all orders and issues
Handling all aspects of customer services (handling potential claims, solving problems, helping with technical and commercial queries)
Order taking/order handling. Processing orders from A to Z (stock control, prices, order management, delivery follow-up, invoicing etc)
Arrange customer transportation (from overseas and Singapore)
Payment/credit control

Requirements

Bachelors Degree or Associate Degree in Business Administration or related discipline
Professional with minimum 5 years of Customer Service and order processing
experience, preferably in similar industry
Knowledge of import / export and L/C negotiation required
Ability to effectively manage customer base, have direct contact with customer and sales offices alike
Excellent communication and interpersonal skills required.
A reliable, organized and meticulous team player with a positive mindset
Ability to multi task and work independently
Proficient in Microsoft office applications

Work Location: Raffles City MRT area (5-day week) Salary: $4,000 to $4,500 per month

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