Customer Service Representative
Singapore, Singapore
Job Description
Overview Offices Singapore
Job-type Full-Time
Job Category Customer Service
Industries Services
Salary SGD 2,000 - 3,000 /Month
Who you\'ll be working for A Singapore Public Transport System
What requirements you\'ll need to be eligible
- Good in English (speak & write)
- Able to speak Mandarin will be a huge advantage
- Prefer Diploma and above
- Fresh graduate is welcome
- Have experience in call center is highly preferred
- Attending to inbound calls
- Attending to call back requests from customers
- Ensure follow up on cases escalated
- Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)
- Concession related matters (i.e lost of card/replacement procedure/extension issues/application issues)
- Point to point enquiries from customer
- Perform simple investigation for cases
- Attending to emails enquiry when necessary
- Other ad-hoc duties as assigned by Team Leaders or Supervisors
Phone:
Email:
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Job Detail
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Job IdJD1322431
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$2000 - 3000 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned