Job Description

As a

Customer Service Representative

, you will be the first point of contact for our clients, suppliers, and partners. You'll play a key role in supporting our projects, solving customer issues, and ensuring smooth communication between the office and the field teams.

Responsibilities:

Answer phone calls and respond to emails in a professional, timely manner Schedule appointments and coordinate with project managers Provide updates to customers about project status Handle complaints or issues with a positive attitude Maintain accurate records and update the CRM system Support administrative tasks as needed

Requirements:

Strong verbal and written communication skills Basic computer skills (email, data entry, scheduling software) Friendly, organized, and solution-oriented Experience in construction or a similar industry is a

plus

, but not required

What We Offer:

Competitive hourly pay + performance bonuses Paid training & onboarding Stable hours and long-term opportunity Supportive and respectful team environment Health benefits available after probation Room for growth into office management or operations roles
Job Types: Full-time, Permanent

Pay: $2,800.00 - $3,300.00 per month

Work Location: In person