Customer Service Representative|tp |antipolo|travel Account
Antipolo, Philippines
Job Description
RESPONSIBILITIES:
- Answer courteously inbound calls.
- Respond to customer inquiries.
- Provide personalized customer service by responding to the needs of the customers. Ensure feedback from the customer to further improve customer services. Manage and update customer databases with the status of each customer. Coordinate with the dispatch team to send products or provide services on time to customers.
- Build customer loyalty by follow-up of customer calls. Evaluate the problems of the customers and provide logical lasting solutions.
- Solid technical and diagnostic skills with tested problem-solving skills.
- Willing to start ASAP Willing to work in graveyard or shifting schedule.
- Should be verified as 18 years old and above.
- Excellent English communication skills.
- Strong comprehension skills.
- Health insurance
- Paid training
- 8 hour shift
- Shift system
- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus
Required to wear facemask, must be fully vaccinated, SanitizedApplication Question(s):
- What is your active email address?
- CSR/BPO: 1 year (Preferred)
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Job Detail
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Job IdJD992343
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAntipolo, Philippines
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EducationNot mentioned