Customer Service / Retail Admin
Singapore 757437, Singapore
Job Description
Specialise in supplying fresh pork, poultry, beef, seafood and locally smoked deli products. Description:
- Handle all incoming customer calls, queries and complaints in a promptly, efficient and professional manner
- Data entry, filling and general administrative duties.
- Process customers order both online and offline.
- Update customer on the status of their order or delivery
- Provide high level telephone, email and web chat support to our customers
- Enthusiastically assist in resolving customers\' concerns on products, delivery related issues, order placing online and all other customer enquiries.
- Adhering to a company\xe2\x80\x99s SOP\xe2\x80\x99s when interacting with customers
- Handle high volume of calls especially during festive period
- Good interpersonal skills and be able to establish a positive rapport with customers
- Ability to remain calm and polite when dealing with customers
- Experience in a customer service environment is an added advantage
- Reliable and flexible with a willingness to help out with ad-hoc projects as the company expands
- Working knowledge of Microsoft Word, PowerPoint and Excel
- Able to work independently
- Willing to work 9am-6pm
- Rotating shift include weekends & public holidays
- Employee discount
- Monday to Friday
- Weekend availability
Wear masks at the workplace, All employees and visitors should check-in and check-out of workplaces using SafeEntry Work Location: In person
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Job Detail
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Job IdJD1333900
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore 757437, Singapore
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EducationNot mentioned