Customer Service | Sales Coordinator | Ubi
Singapore, Singapore
Job Description
- Working hours : Monday - Friday - 8.30am to 6pm
Job Responsibilities:
1) Customer Communication and Support
- Respond to customer inquiries & sales related queries via various channels (email, phone, WhatsApp, etc.) during scheduled hours.
- Amending orders for customer requests, ensuring accurate ,including delivery times and all related concerns in timely fullfilled.
- Prepare quotations to customers.
- Respond to customer queries about order status, and resolve delivery address discrepancies (e.g. missing unit numbers).
4) Post-Delivery Support and Issue Resolution
- Follow up with customers after delivery, collect feedback for improvement, ask for website reviews
- Handle customer complaints and issues promptly (e.g. missing items or quality concerns)
Registration No.
201426535W
EA No.
14C7279
Employer questions
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How many years\' experience do you have as a Customer Service and Sales Consultant?
How much notice are you required to give your current employer?
Which of the following languages are you fluent in?
Are you available to work on weekends or public holidays?
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Job Detail
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Job IdJD1400079
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$2000 - 2300 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned