Customer Service

SG, Singapore

Job Description

You will be the frontline contact for sea-freight customers--coordinating closely with clients, carriers, co-loaders, and overseas agents, managing enquiries, and ensuring smooth shipment progress and service recovery where needed.





Key Responsibilities



Liaise with clients, shipping lines, co-loaders, and overseas agents to coordinate sea-freight shipments. Attend to incoming calls and enquiries; provide timely status updates on bookings/shipments. Create, submit, and update entries via Singapore Customs systems (e.g., Tradeweb / Tradepallete) Perform documentation and other ad-hoc duties assigned by the team/manager. Uphold service standards and contribute to a positive team culture.

Requirements



Minimum

1 year

of experience in the

freight forwarding (sea-freight/customer service)

- Freight Coordinator Team player with a positive, cheerful disposition; proactive and detail-oriented

How to Apply



Please apply via MyCareersFuture with your

resume

,

availability/notice period

, and

expected salary, or

email

elaine@talentedge.com.sg

We regret that only shortlisted candidates will be notified





EA Licence No. 15C7572


EA Personnel ID. R1655020

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Job Detail

  • Job Id
    JD1610262
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    SG, Singapore
  • Education
    Not mentioned