Job Description

Salary: up to $3300
Working Location: Tampines office
Company transport provided at designated point (Boon Lay, Lakeside, Jurong East, Bukit Panjang, Choa Chu Kang, Woodlands, Serangoon)
Working Days: Mon to Fri
Working Hours: 8am to 5pmJob scope:
1. Focus on order processing, order fulfillment till delivery in promptly and accurately manner.
2. Acknowledge customers' email on queries/feedback/order placement within one working day.
3. Follow up with customers to ensure high level satisfaction and determining future requirements.
4. Ensure that customer's complaints/feedback are well investigated, resolved, and escalating the complaints/ feedback aptly to Senior and working with Regulatory & QSHE swiftly & independently.
5. Ensure the availability of certificate of analysis/compliance, applying inspection status.
6. Prepare, generate and disseminate customer's reports on timely and accurately manner.
7. Collecting and sustaining sales data and database of customer contacts.
8. Maintain good filing and retrieval system to ensure easy access of work documents, when needed.Interested candidates kindly click the APPLY NOW button or email updated resume to Joseph(a)mci.com.sgBy submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.**We regret to inform that only shortlisted candidates would be notified. **Joseph Song Zhi XuanRegistration Number: R22106922EA License No: 06C2859 (MCI Career Services Pte Ltd)Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What's your expected monthly basic salary?Which of the following types of qualifications do you have?How many years' experience do you have as a Customer Service Specialist?Do you have order processing experience?Company profileMCi Career Services4.1xc2xb7Human Resources & Recruitment51-100 employeesWith over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!With over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!Company informationRegistration No.200701947WEA No.06C2859

MCI Career Services