Customer Service Specialist (logistics/shipping) 4.5k Urgent

Singapore, Singapore

Job Description


Job Scope

  • Manage Full Set of I/E, LC, and Banking Documents: Ensure the accurate and timely preparation of all import/export, Letter of Credit (LC), and banking documents.
  • Prepare Shipping Documents: Generate a comprehensive range of shipping documents, including Invoice, Packing List, Certificate of Origin, Wood Declaration, Marine Insurance, Form 6, Form 9, Annex 7, etc., ensuring timely completion.
  • Coordinate Shipments: Liaise with suppliers, customers, and forwarding agents to guarantee smooth and timely delivery of cargo.
  • Communicate with Shipping Lines: Work directly with shipping lines for draft Bill of Lading (BL), amendments, and master BL security printing.
  • Pricing for Hedge Contracts: Calculate pricing for hedge contracts to ensure accurate invoicing.
  • Document Verification: Review all documents to ensure compliance with Sales terms, LC terms, and customer requirements.
  • Monitor Payments: Follow up on deposits and LC issuance to ensure payments are received before shipment.
  • Transfer of Goods Title: Ensure the title of goods is transferred when appropriate, based on payment terms.
  • Customer Interaction: Respond to customer inquiries and requests regarding documentation and operational matters promptly and accurately, providing excellent customer service.
  • Collaborate with Internal Teams: Work closely with traders and fixation teams to meet customer needs and promptly resolve any issues.
  • Ad-Hoc Tasks: Handle any additional tasks assigned by the team leader.
Requirements
  • Diploma or Higher Nitec with a minimum of 2 years of experience in a logistics-related role.
  • Relevant certifications and formal education in logistics or a related field
Sun Luneng Ashley License No.: 02C3423 Personnel Registration No.: R1984277Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup\'s Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-notice

Manpower

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1475342
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $3000 - 4500 per month
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned