Customer Service Specialist
Job Description
ZEN'YU is an Authorized Distributor for a number of premium sports, medical and lifestyle products sourced from US, UK, Europe, Australasia and South Africa. ZEN'YU distribute its pro ZEN'YU is an Authorized Distributor for a number of premium sports, medical and lifestyle products sourced from US, UK, Europe, Australasia and South Africa. ZEN'YU distribute its products through retail pharmacy chain stores, departmental stores, and a network of medical & sports resellers. It operates its flagship store ACTIV360 by ZEN'YU at #02-04 Orion@Paya Lebar. It has its own online store (www.360activ.com) and participate in marketplaces such as Redmart, LazMall, ShopeeMall, NTUC Online, Amazon etc. Highlights: . Medical/dental benefits/birthday leave/staff discount . Opportunity to move to E Commerce role Responsibilities: - . Liaising and coordinating with customers on orders. . Promptly responding to customer queries via email, live chat, video, phone, and social media channels. . Escalating serious complaints or issues. . Invoicing, P/O and D/O, purchasing/receiving. . Order processing. . Work closely with E Commerce teams. . Consolidate all monthly sales, online, offline etc for accounting submission. Requirements:- . Diploma in any fields. . At least 2 years of related experience. . Have good customer service & communication skills. . Proficient in using Microsoft Word, Excel and Powerpoint.
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Job Detail
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Job IdJD1227182
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$30000 - 33000 per year
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned