Customer Service Specialist

Singapore, Singapore

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Permanent position
Well-spoken in English & Mandarin (to liaise with Chinese counterparts)
With min 1 year of working experience in concierge/ hospitality/ customer servicing or front-facing functions
Candidates with Automotive industry experience added advantage
Working Hours: Monday - Saturday: 9.30 am - 7 pm; Sunday: 9.30 am - 6 pm (5 days work week) - 2 days off on weekdays

Responsibilities:

Welcoming customers upon entrance
Acting as the point of reference for guests who need assistance or information
Understanding customer\xe2\x80\x99s needs and directing them to sales consultant or service advisor
Answer the phone and make appointments, take and distribute messages or mail, and redirect calls
Generate showroom reports and maintain leads database
Provide support to marketing activities and events
Ensure the showroom is in pristine condition
Any other tasks assigned by the superior
Respond to complaints and find the appropriate solution

RequirementsRequirements:

Kindly note that only shortlisted candidates will be notified.Triton AI Pte LtdRegistration Number: R23118389EA: 21C0661

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